IT Operations Manager H/FNOZ

Dénicher les meilleures opportunités de stocks invendus auprès de nos 110 000 fournisseurs afin de les revaloriser en véritable succès commerciaux au sein de notre réseau de plus de 280 magasins.

NOZ - 100% great deals, 100% circular economy - is hiring its IT Operations Manager.

Job Responsibilities
Team Management & Coordination

• Supervise, support, and coach managers from different teams:

  • IT support (France & Romania)

  • Store and logistics platform maintenance

  • Store hotline

  • Incident management

Vendor Management

• Manage external service providers, subcontractors, and consultants

• Lead and follow the outsourcing strategy

Budget Management

• Create, monitor, and improve the IT department budget (Capex / Opex)

• Help with medium- and long-term financial planning

Reporting

• Prepare and approve key reports and performance indicators (KPIs)

Education & Language Skills

• Degree in IT, engineering, or similar (Bachelor's or Master's level)

• Fluent in French and English (international environment)

Experience & Key Skills

• At least 10 years of IT experience, with 5+ years in team or project management

• Good understanding of business needs and IT challenges

• Strong leadership and team motivation skills, especially with international teams

• Well-organized and confident in decision-making

• Independent, reliable, and able to manage stress

• Goal-oriented with a strong service mindset